Payments
Cards
We accept Visa, Mastercard, American Express, Discover and Diners Club. All prices are in US dollars (USD).
PayPal, Apple Pay & Google Pay
Pay with PayPal, or check out in a tap with Apple Pay or Google Pay on supported devices.
Shop Pay & Instalments
Check out faster with Shop Pay, and split eligible orders into instalments, subject to approval. More payment options are coming soon.
Payments FAQs
What payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay and Shop Pay. All prices are in US dollars (USD).
Is my payment information secure?
Yes. Checkout is encrypted and run by Shopify, and we never see or store your full card details.
Can I pay in instalments?
Yes. Choose Shop Pay at checkout to split eligible orders into instalments, subject to approval and availability where you live. More payment options are coming soon.
I'm having trouble with my payment. What should I do?
Check that your card details and billing address are correct. If it still doesn't work, contact your bank or email support@heerogems.com.
Customer Support
Our dedicated team provides timely assistance, committed to addressing your queries.
30-Day Returns
Not the right piece? Request a return or exchange within 30 days of delivery. Unboxing video required.
Free Shipping Over $1,000
Free express shipping on USA & Canada orders of US$1,000 or more, and on every order in India. Duties paid by us.